Spanish for tourism: booking, arriving and staying
Tourism Spanish runs in the order the trip does: *el boleto* and *el itinerario* before you go, *el control migratorio* and *el equipaje de mano* at the airport, *el registro de entrada* at the hotel. Travel advice is given in the bare infinitive — *llevar equipaje liviano* — which is why signs and lists never look like commands.
Draft copy. Every claim needs a native-speaker check before publishing — the byline is what makes this citable, so it has to be earned.
Before you go
- el itinerario — the itinerary
- el presupuesto — the budget. Un presupuesto ajustado is a tight one
- el destino — the destination. The four types her deck names are el destino playero, el aventurero, el cultural and el religioso
- el boleto — the ticket. In Peru el boleto is the everyday word for a bus or entrance ticket, and el pasaje for the air or long-distance fare. El billete is Spain’s word and means a banknote here
- el vuelo — the flight · la reserva — the booking
- el alojamiento — the accommodation, as a category
- el seguro de viaje — travel insurance. La cobertura is the cover and la letra pequeña the small print
- las divisas — foreign currency · la casa de cambio — the exchange bureau. In Lima you will also meet el cambista, the licensed street money-changer in a numbered vest
- el visado, or more usually in Peru la visa
- el certificado de vacunación — vaccination certificate
The airport, in order
- el equipaje — luggage, a mass noun. Las maletas are the individual bags, la mochila the backpack, el equipaje de mano the hand luggage
- el mostrador de la aerolínea — the airline desk
- la tarjeta de embarque — the boarding pass
- la puerta de embarque — the gate
- el control migratorio — passport control. El oficial migratorio asks the questions
- el carrusel de maletas — the baggage carousel
- el área de reclamo — the claims desk
- el reporte de extravío de maleta — the lost-bag report. Extraviar is the formal verb for losing something; you will see it on the form
The sentence you hope not to need: Se extravió mi maleta y quiero reportar el extravío. And the one after it: ¿Me puede dar el contacto de la aerolínea?
At the hotel
- el hospedaje — lodging, a stay somewhere. El alojamiento is the same idea; hospedaje is slightly more Peruvian and often names a cheap place
- el hostal — a small guesthouse, not a youth hostel · la posada — an inn
- la recepción · el recepcionista / la recepcionista
- el botones — the bellhop · el portero — the doorman
- el registro de entrada / el registro de salida — check-in and check-out. You will also hear hacer el check-in in Lima hotels
- la habitación — the room. Individual, doble, matrimonial (one double bed)
- la llave — the key · la caja fuerte — the safe
- la hoja de reclamos — the complaints form. Worth knowing: in Peru every business must keep one by law, officially el libro de reclamaciones, and asking for it is a recognised escalation rather than a tantrum
The check-in script, compressed:
- Buenos días, ¿tienen habitaciones disponibles?
- Sí. ¿Cuántas noches va a hospedarse?
- Tres noches. ¿Está incluido el desayuno?
- Sí, de seis y media a diez y media. ¿Me permite su documento de identidad?
Note ¿Cuántas noches? — Spanish counts nights, not days, exactly as English does, but the verb is hospedarse or quedarse, never estar on its own.
Out and about
- los lugares de interés — the sights, the standard phrase
- el atractivo turístico — a tourist attraction. Divided in her deck into naturales (la playa, la isla, la montaña, la laguna, el volcán), culturales (las ruinas, el folklore, las fiestas tradicionales, los museos) and contemporáneos (los parques de diversiones, los casinos, los espectáculos culturales)
- la guía turística — the guidebook. El guía / la guía with a person is the guide themselves, so the article does real work here
- la excursión — the day trip · el recorrido — the route or circuit you walk
- el recuerdo — the souvenir. El souvenir is used too, but recuerdo is what a Peruvian market seller will say
- la temporada alta / la temporada baja — high and low season
- la propina — the tip
In Peru the two phrases that come up constantly and are not in any course book: el boleto turístico (the combined ticket covering several sites in Cusco) and la altura — altitude, and therefore el soroche, altitude sickness. Me dio soroche is how you say it happened to you.
The grammar: advice comes in the infinitive
Look at any Peruvian travel list, sign or leaflet and the headings are bare infinitives:
- Llevar equipaje liviano.
- Etiquetar las maletas.
- Ir al aeropuerto con tiempo.
- No dejar el equipaje sin vigilancia.
This is the impersonal instruction. It has no subject, no politeness level and no tense — which is exactly why it works on a sign, where the reader might be anyone. English uses the bare imperative for this (“Label your bags”); Spanish uses the infinitive, and using a real imperative on a list instead sounds like you are ordering one specific person about.
When you are talking to a person, you need one of these instead. They form a ladder from softest to firmest:
| Form | Example | Force |
|---|---|---|
| Puede + infinitive | Puede pagar en efectivo. | an option |
| Le recomiendo + infinitive | Le recomiendo llegar temprano. | advice |
| Hay que + infinitive | Hay que mostrar el pasaporte. | general obligation, nobody named |
| Tiene que + infinitive | Tiene que mostrar el pasaporte. | you, specifically |
| Debe + infinitive | Debe presentar el boleto de regreso. | formal, written |
| Imperative | Muéstreme su pasaporte. | a direct order |
Hay que and tiene que are the pair worth separating. Hay que reservar con anticipación is a fact about how the world works. Tienes que reservar con anticipación is about you and your trip. Officials use the first to sound neutral; friends use the second.
→ The imperative covers the command forms, and survival phrases for asking for things the polite versions.
Peruvian words that will save you
- acá rather than aquí — acá está bien
- el carro for a car, la combi for the small local minibus, el colectivo for a shared taxi on a fixed route
- la chompa — a jumper, which you will want in Cusco
- jalar for to pull. Doors say jale, not tire
- ¿cuánto me cobra? rather than ¿cuánto cuesta? when you are asking a person for their price
→ More of this in Spanish for taking a taxi in Lima and how to bargain.
Try it
Pick the right form:
- ___ mostrar el pasaporte en el control migratorio. (a general rule)
- Le ___ llegar dos horas antes. (advice to a guest)
- Sign on a wall: ___ (etiquetar) las maletas.
- ¿Me ___ dar la hoja de reclamos? (asking a receptionist)
→ 1 Hay que · 2 recomiendo · 3 Etiquetar — an infinitive, because a sign addresses nobody in particular · 4 puede.
Topics Getting around
From booking to check-in
Seven questions on the Spanish a trip through Peru actually needs, and on the four ways to tell someone what they have to do.
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1In Peru, you buy *un boleto* for the bus. What is *un billete*?
Answer
a banknote — *El billete* means a banknote in Peru. The ticket is *el boleto*, or *el pasaje* for a flight or a long-distance fare — *billete* for a ticket is Spain's usage.
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2A leaflet heading reads *Etiquetar las maletas*. Why the infinitive?
Answer
It addresses nobody in particular. — The bare infinitive is Spanish's impersonal instruction, used on signs and lists where the reader could be anyone. A real imperative would single one person out.
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3*___ mostrar el pasaporte en el control migratorio.* (a rule that applies to everyone)
Answer
Hay que — *Hay que* states a general obligation with nobody named. *Tienes que* would make it about the person you are speaking to, which is true but a different sentence.
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4Your bag has not come off the carousel. Where do you go?
Answer
el área de reclamo — *El área de reclamo* handles lost luggage, and the form you fill in is *el reporte de extravío*. *La puerta de embarque* is the gate you left from.
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5What is *la hoja de reclamos*?
Answer
the complaints form every Peruvian business must provide — Peruvian businesses are legally required to keep *el libro de reclamaciones*, and asking for a *hoja* from it is a recognised step, not a scene.
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6The receptionist asks *¿Cuántas noches va a hospedarse?* You are staying three nights. You say:
Answer
Tres noches, por favor. — The verb for staying somewhere is *hospedarse* or *quedarse* — *me quedo tres noches* — and *estar* on its own does not do this job.
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7You feel unwell after arriving in Cusco. What is *el soroche*?
Answer
altitude sickness — *El soroche* is altitude sickness, and Cusco sits at about 3,400 metres. *Me dio soroche* is how you report that it happened to you.